We're here to help.
Whether you have a question about a product, need help with an order, or want to know whether MediVtal CORE is right for your situation — reach out.
We read every message.
Send us a message
Prefer email?
support@medivtal.co.za
This inbox is monitored Monday to Friday. For urgent order issues, please include your order number in the subject line.
Product and formulation questions
If you have a clinical question about a specific ingredient, whether a product is appropriate for your health situation, or how MediVtal interacts with a medication you're taking — please include as much detail as you're comfortable sharing. Dr Ngema or a member of our team will respond personally.
We won't give you a generic answer. If your question requires a nuanced clinical response, we'll tell you that and recommend you discuss it with your healthcare provider — but we'll always try to give you useful context first.
Orders and delivery
For order tracking, delivery queries, or returns, email support@medivtal.co.za with your order number. See our Refund & Returns Policy and Shipping Policy for full details.
Press and media
For press enquiries, interview requests, or media assets:
Email support@medivtal.co.za Subject line: Media enquiry — [your publication / outlet]
ZN Medical Solutions (Pty) Ltd trading as MediVtal | medivtal.co.za | support@medivtal.co.za